This is the first time this fish is being introduced to the hobby. It is an amelanistic redtail catfish! We named it the Phantom Redtail Catfish
will cover shipping cost and live arrival guarantee outside of our normal shipping policy. This means we will compensate you for any fish that died in transit and the associated shipping costs that occurred from shipping delays, damage or loss of package by shipping carrier. If shipment is late or damaged, but fish is alive, then you can claim for the shipping cost. All claims must be made within 2 hrs of receiving the package. A video must be submitted with your claim clearly showing the fish is dead in its original packaging and a second video of the fish out of the bag and on a dry flat surface. Claims may be denied if you fail to provide sufficient proof that clearly demonstrates loss. All compensation will be given in the form of store credit.
By declining "Shipping Protection", I will not be covered for shipping costs, loss or damage beyond the seller's normal doa policy.
