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FREE KEYCHAIN WITH ORDERS OVER $300 BIGGEST SELECTION ONLINE NEW ARRIVALS EVERY WEEK

Shipping

Generally, we ship to the 48 Continental US states. We do have the ability to ship to Hawaii, Alaska, and Puerto Rico & Canada. We ship via UPS Overnight shipping. 

Please check with your state laws regarding which fish are legal to keep before purchasing. Any fish ordered that are not allowed in that state will not be shipped and we will charge a $100 fee before the refund.

 

Fees & Charges

Heat packs and ice packs are used on an as needed basis, please let us know if they are needed.

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Insurance

will cover shipping cost and live arrival guarantee outside of our normal shipping policy. This means we will compensate you for any fish that died in transit and the associated shipping costs that occurred from shipping delays, damage or loss of package by shipping carrier. If shipment is late or damaged, but fish is alive, then you can claim for the shipping cost. All claims must be made within 2 hrs of receiving the package. A video must be submitted with your claim clearly showing the fish is dead in its original packaging and a second video of the fish out of the bag and on a dry flat surface. Claims may be denied if you fail to provide sufficient proof that clearly demonstrates loss. All compensation will be given in the form of store credit.

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I Understand

By declining "Shipping Protection", I will not be covered for shipping costs, loss or damage beyond the seller's normal doa policy.